CratSol is formed with the inspiration to be the Number 1 IT company. Our focus is to provide customer centric approach and to fill the industrial gap. We aim to provide the customer with complete satisfaction by our services and products. We are there for our customers when they require our help.
We are multi-brand technology solutions and service providers in UK, Europe and Middle East region. Our belief is to provide each and every customer with best and quick services.
Our customer centric approach is backed by the 24/7 – 24Hours Technical Support Team who are always ready to assist our customer, from technical support to technical consultation our fanatic customer services professionals are there to assist you whenever you require.
Our team has over 2 decades of experience in working with best in the industries and they identified the gap in the IT industry. The gaps were pointing on some of the following issues:
- Late Delivery Times
- Late Response on Customer Queries
- Different response level to different size of queries.
- Company Centric RMA Policies.
- No or very limited After Sales Support.
The team brainstorm these points and realize that there is huge potential of resolving these challenges and they form CratSol. Ltd.
We have in house inventories for quick delivery times, we have dedicated account manager for every customer to give them individual attention regardless of how big or small their query is. We have developed a very simple RMA policy where our customer can be on peace of mind on making their investment, it is always ok for us if you change your mind or product was wrongly ordered.
Our technical team comprises of Engineers with different certifications of different brands who have thorough professional knowledge and on hands experience to work dedicatedly with our customers and can make sure that they are getting the best value for their money with best hardware and solution to fulfill their requirement.
Asset and Stakes
CratSol is a multi-brand IT company, we are innovating possibilities by offering best solution with best hardware to our customers, we make sure that they have the best value of their money. We are reinventing the way we resolve your IT Hardware and Software Requirements.
Bringing innovation in IT Hardware industry by focusing on Problem Solving of our customers.
CratSol believes that we have to give back to the community to make the difference. This community involvement is the main objective of formation of CratSol. We have a target to raise at least One million US Dollars for different charities.
We are also working to partner with some of the leading charities working I the region so that we can not only donate the amount we are raising but also do the volunteer hours for the community.
The details of those charity will be provided in this space in coming days.